In IoT projects, the notion of device management is central but shared unevenly among the various players involved and how mature they are.
To keep things simple, device management refers to all the operations, tools, and processes used to manage and secure a fleet of devices throughout their life cycle.
More specifically, it is the device’s initial configuration, installation, use, maintenance, and management of transitions as well as the end of the life cycle.
Of course, this will be all the easier if all the processes to be implemented have been considered during the design of the equipment with the operational parties involved.
The implementation of Device Management is central for all those involved in an IoT project because it helps to provide a concrete response to the following challenges:
The use of selected and approved technical components, designed and tested to be resilient to attacks: modules, sensors, networks, IoT platforms, applications, and connectors to third-party service providers together form the first pillar of this challenge.
The 360° proactive and reactive monitoring of all of these components, the correction of security flaws and abnormal behavior form the second pillar of this challenge.
The economic equation:
On the one hand, cost reduction is based on the reuse of equipment, the use of open standards and proven protocols allowing “Plug & Play.”
On the other hand, powerful tools facilitate and maximize remote management and pooling of resources and expertise.
Properly managing the end of a device’s life is environmentally friendly and shows respect for users and their privacy.
Orange, with its Live Objects platform, offers a whole range of adapted solutions during the life of your project.
As such, the platform relies on Orange networks but is also open to other forms of communication. It is network agnostic. This means using the best networks according to the "target" use.
“0-touch provisioning” is the ability to automate and industrialize the configuration of equipment.
The Mobile Sensor app facilitates installation in the field. The technician has the signal strength at the location where the sensor is installed, for example.
“FOTA” or “Firmware Over The Air” through massive campaigns to update the micro-code of equipment
Incident diagnosis is facilitated by Artificial Intelligence functions that analyze abnormal behavior. This is known as smart proactive monitoring.
Your IoT infrastructure is able to integrate into many Cloud architectures on the market via our connectors and to use powerful upstream tools such as Node Red.
Orange and its IoT Journey partners collaborate on the IoT Ecosystem and simplify the implementation of projects.
For more information on the success factors, take a look at our article “The 4 Golden Rules of an IoT project”
The challenges of device management are really those of the life cycle of devices connected to the Internet, with many and varied types of access. Of course, the IoT platforms will be the tools and support for the technology. They manage users' access rights to connected devices according to the group(s) they belong to with the required security conditions. The firmware update activity also belongs to this technological and practical stream of device management for large fleets of devices in order to ensure a constant communication capacity. This activity makes it possible to measure the number of devices that have received a correct update and to relaunch the action for the last devices that have not had their firmware update at any time.